Your appointment time is reserved just for you.
A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another client. As such, I require at least 24 hours notice for any cancellations or changes to your appointment.
Clients who provide 12-24 hours notice will incur a 50% cancellation fee, or 100% for a no-show or when less than 12 hours notice is given.
Should you need to cancel an appointment due to a positive Covid test, illness or childcare issues, please consider swapping to a distant reiki treatment instead. This means that you can still benefit from a treatment and avoid a cancellation fee, and I have less empty appointment slots.